Shipping Policy

Shipping Policy

Delivery Time

At IvySnuggles, we aim to process and deliver your order as smoothly as possible.

Orders are typically processed within 1–3 business days (Monday to Friday). Once your order has been processed and dispatched, delivery usually takes approximately 7–11 business days.

In total, please allow approximately 10–14 business days for your order to arrive from the date your order is placed.

Please note that delivery times are estimates and may occasionally vary depending on the destination, carrier, local delivery conditions or periods of high demand.

Delays

Although we always aim to deliver within the estimated timeframe, unexpected delays may occasionally occur.

During busy periods, holidays or circumstances outside our control, delivery may take slightly longer than usual. We will always do our best to minimise delays and keep your order moving as quickly as possible.

Shipping Service

We work with trusted international and local delivery partners to deliver your order safely.

Depending on your location and shipment, the final part of your delivery may be handled by a local UK delivery partner.

Where tracking is available, you will receive Track & Trace information so you can follow the progress of your parcel.

Shipping Options

We want to make your IvySnuggles shopping experience as convenient as possible.

Where applicable, we offer Free Shipping (Track & Trace).

You may also have the option to select Insured Shipping at checkout for an additional fee.

Tracking

Once your order has been dispatched and tracking information becomes available, you will receive your tracking details.

Please allow some time for the tracking information to become active after your parcel has been dispatched.

Customer Service

Do you have a question about your delivery or order? Our customer service team is happy to help.

Please contact us at:

sarah@ivysnuggles.com.

We will do our best to assist you as quickly as possible.